Everything supervisors, JHSC members, and safety coordinators need to conduct proper investigations that satisfy COR Element 6 — scene management, 5-Why analysis, corrective actions, and follow-up.
Straight answers grounded in the Alberta OHS Act and COR audit Element 6 — so your investigations hold up on audit and actually prevent recurrence.
The Alberta OHS Act requires that serious incidents and near-misses be investigated, and that the investigators be competent. For COR-certified companies, Element 6 of the audit specifically requires documented evidence that the people conducting investigations have been trained in investigation procedures and root cause analysis. Without that documented training, the element fails on audit.
Anyone who may be assigned to lead or participate in an incident investigation — typically supervisors, safety coordinators, JHSC members, health & safety representatives, and often senior operators. For COR maintenance audits, auditors want to see documented investigator training for everyone whose name appears on a completed investigation report.
Scene management and evidence preservation; interviewing witnesses without leading them; sequence-of-events timelines; the 5-Why technique and other root cause methods; distinguishing immediate causes from underlying and root causes; writing corrective actions that actually prevent recurrence; and closing the loop through follow-up verification. The final assessment tests all of these.
An incident form captures what happened. A proper investigation determines why it happened and what needs to change so it does not happen again. COR auditors routinely fail Element 6 when they see investigation reports that stop at 'worker was not paying attention' — that is a symptom, not a root cause. This course teaches investigators how to dig past the symptom.
Approximately 90 minutes. It is fully self-paced on any device, and the certificate is issued instantly on successful completion of the final assessment.
Yes. The course is delivered through BISTrainer, which is used by over 2 million workers across Canada and is accepted by the ACSA, AASP, Energy Safety Canada, and other COR Certifying Partners. Certificates include the worker's name, course, date, and a unique verification ID that auditors can confirm.
Most Alberta employers and COR auditors treat investigator training on a 3-year refresher cycle, or sooner if a serious incident review reveals a gap in investigation quality. Any new supervisor or JHSC member added between audits should be trained before they lead their first investigation.
Yes. Volume seats are the most cost-effective option for teams of five or more and include a completion dashboard so you can see who has finished and when refreshers are due. Contact us at 403.830.4382 to set up group access.